DHgate-Online Wholesale Stores
★ 4.2What it actually doesDHgate is a wholesale marketplace connecting buyers with Chinese sellers of electronics, clothing and other goods, but faces significant challenges with accessibility in Russia, payment stability and delivery speed.
Actually does
- ✓Marketplace80% of reviews
- ✓Price comparison30% of reviews
- ✓Food delivery50% of reviews
- ✓Russian localization20% of reviews
- ✓Messaging(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Coupons
- ⚠P2P payments
- ⚠Multi-currency
- ⚠Сканирование QR-кода товара
Common complaints
- ✗No delivery to Russia / account blocking from RF45% of mentions
«There's a Russian translation, but Russia isn't in the list, no ₽ either. Uganda is there, Cook Islands are there 🤣 but they forgot Russia»
- ✗Unresponsive support service, ignoring tickets and messages20% of mentions
«Support ignores messages, can't reach them. Wrote to 3 sellers — complete silence for 4 days»
- ✗Extremely slow delivery (months, half a year)15% of mentions
«Things take a long time to arrive... mid-fourth month and still no order!»
- ✗Payment errors (pay.step.currency.error, transaction rejections)25% of mentions
«Getting a pay.step.currency.error error. Can't complete payment»
- ✗Inflated prices due to exchange rates, unfavorable compared to competitors20% of mentions
«Prices have become very high, goods cost as much as a Boeing wing. It's a scam, this is not a wholesale site!»
What people praise
- ★Wide selection of products (millions of items)
«You could find an affordable copy with good quality»
- ★Product quality (when purchase is successful)
«I've been using it for several years, most items are good quality»
- ★Historically low prices on bulk purchases (before sanctions)
«I used to always buy here... items were mostly good quality»
- ★Delivery to most countries worldwide (except Russia)
«Delivery of most products worldwide»
- ★Reviews from other buyers help with selection
«Additional product information in reviews from other buyers»