LG ThinQ

★ 4.5
AndroidiOSApp StoreGoogle Play

What it actually doesApplication for managing LG IoT devices (washing machines, air conditioners, TVs) with energy consumption monitoring and diagnostics capability, but suffers from critical stability issues: frequently fails to load, loses device connection, and periodically becomes completely unusable.

30%Marketing ≈ reality15%Stability91%Live project

Actually does

  • ✓Smart home control30% of reviews
  • ✓Automation5% of reviews

Claimed, but not confirmed by reviews

  • ⚠Мониторинг энергопотребления
  • ⚠Personalized Recommendations
  • ⚠Диагностика устройства (Smart Diagnosis)
  • ⚠Customer Support
  • ⚠Библиотека инструкций и руководств
  • ⚠Push Notifications
  • ⚠Apple HomeKit

Common complaints

  • ✗Frequent crashes and freezes (endless loading spinner)40% of mentions

    «At first it was working but now it just spins... The wheel never stops spinning»

  • ✗Losing connection to devices (washing machine, air conditioner, TV)30% of mentions

    «Just suddenly stopped seeing the air conditioner... The app won't connect to the washing machine»

  • ✗Server issues (outages, login problems)12% of mentions

    «Did LG shut down the servers in Russia? I can't log into the app from any of my three accounts»

  • ✗Slow performance, long screen loading times14% of mentions

    «every screen takes 10 minutes to load... every time connecting to TV takes about 15 minutes»

  • ✗Regional limitations (doesn't work in Russia, regions unavailable)10% of mentions

    «There's no Tajikistan region... for Russia this app only works in English»

What people praise

  • ★Quality of LG devices

    «Thank you for the app. And for the quality of LG equipment»

  • ★App works (when it works)

    «The app is intuitive, works without bugs and lags so far»

  • ★Interface is clear and convenient (when instructions are available)

    «Overall, the app is easy to understand»

Where to install

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