Вкусно — и точка: еда и акции
★ 4.7What it actually doesFood and beverage ordering app for a fast food chain with a loyalty points system, promotions, and delivery support; however, it suffers from critical payment bugs, missing order cancellation functionality, and unstable performance.
Actually does
- ✓Investing
- ✓Food delivery35% of reviews
- ✓Marketplace25% of reviews
- ✓Coupons15% of reviews
- ✓Loyalty Program5% of reviews
- ✓Order Tracking20% of reviews
- ✓Поддержка клиентов в приложении(bonus)20% of reviews
- ✓Payment Tracking35% of reviews
Claimed, but not confirmed by reviews
- ⚠Offline maps
- ⚠QR scanner
Common complaints
- ✗Critical payment errors (СБП, Sberbank Pay)35% of mentions
«When paying through Sberbank Pay, the app throws an error and crashes. As a result, the order ends up unpaid»
- ✗Frequent app crashes and freezes30% of mentions
«The app constantly glitches, works intermittently and constantly lets me down»
- ✗Undelivered orders and no refunds25% of mentions
«The app shows the status as Delivered. But the order was never actually delivered. Money over 1200 rubles is not being refunded»
- ✗No order cancellation feature10% of mentions
«Spent half an hour waiting to cancel two orders that I couldn't pay for»
- ✗Non-functional complaint processing system and poor support20% of mentions
«The complaint or claim submission section simply doesn't work»
What people praise
- ★Food quality and taste
«Very delicious. I recommend it!»
- ★Attractive promotions and discounts
«Very tasty discounts and very tasty food»
- ★Convenience of mobile ordering
«Order food online — it really saves time»