ДЭВУ (Poizon) - Официальное
★ 4.8What it actually doesPremium goods marketplace with AI authentication, but the app frequently fails to load, displays incorrect prices, and refunds are processed slowly with deductions.
Actually does
- ✓Marketplace85% of reviews
- ✓Product Catalog80% of reviews
- ✓AI-проверка подлинности товаров35% of reviews
- ✓Order Tracking45% of reviews
- ✓Бесплатная доставка50% of reviews
- ✓Price comparison(bonus)25% of reviews
- ✓Push Notifications(bonus)10% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Search
- ⚠Customer Support
- ⚠Возврат товара в течение 7 дней
Common complaints
- ✗App frequently fails to load products, freezes, shows errors42% of mentions
«Nothing loads, what's wrong with the app? I can't find anything in search - it gives an error. When selecting products in categories - everything just keeps loading endlessly»
- ✗Return system lacks transparency: percentages withheld, long wait times, buyer pays for return shipping20% of mentions
«They claim they've sent refund money — just wait, but nothing arrives in the account. The burden of paying for return shipping to the warehouse falls on the buyer. They withhold a percentage from the purchase amount»
- ✗App doesn't work on mobile data, only on Wi-Fi18% of mentions
«The app just won't work on my phone over cellular, only on wifi! Please optimize it!»
- ✗Despite AI-verification, counterfeit or defective products arrive25% of mentions
«Sneakers arrived badly glued with visible defect marks. After 1 hour the sole came off on both sneakers. Some original this is with a certificate»
- ✗Search prices don't match the price of the needed size (30% higher)15% of mentions
«I sort by price in ascending order. When I go to a model I like, it turns out that price is not for that size, but for some other size. And for the size I need, the price is 30% higher»
What people praise
- ★Fast free delivery to pickup point (week, 5Post, Yandex.Market)
«Delivered to St. Petersburg in a week, that's super fast if you ask me. Free shipping, and the box was in perfect condition»
- ★Huge selection of brands and models, including rare ones
«Huge selection of everything you could want. Enormous choice of authentic items»
- ★Prices lower than retail and marketplaces for branded goods
«Great prices, great selection of authentic items. The price turned out to be noticeably lower than in other places»
- ★Authentic products with certificates and AI-verification (when working)
«Sneakers are definitely original. They included a quality certificate, everything is in Russian, there are seals»
- ★Help with size selection and consultations (when they respond)
«The consultants helped me pick the right size — they sent a detailed size chart and even advised which width would be best»