Tunduk

★ 4.2
iOSApp Store

What it actually doesMobile application for accessing Kyrgyzstan's state electronic services: submitting applications, paying for services, and obtaining documents online. In practice, it frequently malfunctions, requires frequent updates, and contains operational errors.

45%Marketing ≈ reality35%Stability82%Live project

Actually does

  • ✓Digital Signature15% of reviews
  • ✓Push Notifications5% of reviews
  • ✓Document Management25% of reviews
  • ✓P2P payments15% of reviews
  • ✓Доступ к государственным услугам онлайн35% of reviews
  • ✓Подача заявок на услуги25% of reviews

Claimed, but not confirmed by reviews

  • ⚠Two-factor auth
  • ⚠Обращение в государственные органы

Common complaints

  • ✗Constant updates that fail to download22% of mentions

    «I'm tired of updating this app every time»

  • ✗App won't open, crashes, shows Provider Error messages18% of mentions

    «The app won't open and just won't update»

  • ✗Missing documents and functions (ID verification data, police certificates, auto insurance, military service record)15% of mentions

    «Half the documents are missing»

  • ✗Confirmation codes not received or incorrect10% of mentions

    «The confirmation code for the electronic signature is not coming through»

  • ✗Unable to contact support, chatbots are not working8% of mentions

    «It's impossible to reach staff. Chatbots don't work.»

What people praise

  • ★Convenience and accessibility - no need to carry documents

    «Very convenient, no need to carry documents with you»

  • ★Simple and intuitive interface

    «Easy, convenient, and simple for everyone»

  • ★Ability to access services from anywhere

    «The app works from anywhere in the world, even if I'm in another country»

  • ★Digitization of documents in one place

    «Good app, you can get any documents you need»

  • ★Support for country's digital transformation

    «Forward Kyrgyzstan 🇰🇬»

Where to install

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