WhatsApp Business

Actually does

• ✓Product Catalog
• ✓Messaging95% of reviews
• ✓Voice notes9% of reviews
• ✓File sharing5% of reviews
• ✓Group chats7% of reviews
• ✓Ярлыки и организация чатов11% of reviews
• ✓Статусы и истории9% of reviews
• ✓Sync across devices7% of reviews

Claimed, but not confirmed by reviews

• ⚠Voice calls
• ⚠Быстрые ответы и автоответы
• ⚠Сообщение 'Нет на месте'
• ⚠Каталог товаров
• ⚠P2P payments
• ⚠End-to-end encryption
• ⚠Multi-account

Common complaints

• ✗Critical crashes after updates (unable to open app)45% of mentions

  «Crashes after update and doesn't work. Can't open the app on iPhone7, it crashes immediately when trying to log in.»

• ✗Access issues in Russia, number blocks9% of mentions

  «Do something so the app works in Russia without issues. Why are you blocking numbers without any explanation?»

• ✗No response from support5% of mentions

  «No response from support for the third day»

• ✗Issues with web version sync and device connection7% of mentions

  «Won't connect to the web version, crashes when linking devices»

• ✗Voice message playback glitches (playing aloud despite proximity to ear)7% of mentions

  «After the update, voice messages are playing aloud even when you hold the phone to your ear.»

What people praise

• ★Quality and speed of messaging

  «A very decent Messenger and it allows work to be done very quickly, everything is very high quality»

• ★Overall reliability and functionality (when it works)

  «The app is top-notch, I like you»

• ★Label system for organization

  «Otherwise everything is great, labels are a handy feature»

• ★Free messaging and calls

  «Free calls and free messaging»

• ★Professional appearance of business profile

  «The company profile looks professional»

Where to install