Электронный дом Москва
★ 4.7What it actually doesAn app for Moscow residents that enables online home management: voting at homeowners' meetings, submitting maintenance requests, paying utilities, communicating with neighbors, and accessing building information. Core functionality works, but recent updates moved chats to a separate app and introduced bugs with request submission.
Actually does
- ✓Task management25% of reviews
- ✓Expense Tracking10% of reviews
- ✓Электронные общие собрания собственников (ОСС)15% of reviews
- ✓RSS / News5% of reviews
- ✓Опросы и голосования среди жителей10% of reviews
- ✓Biometric Authentication(bonus)10% of reviews
- ✓Smart home control10% of reviews
Claimed, but not confirmed by reviews
- ⚠Document Management
- ⚠Messaging
- ⚠Group chats
- ⚠Публикация объявлений для соседей
- ⚠Push Notifications
- ⚠Web app
Common complaints
- ✗Deletion of building chats and migration to Max without user consent40% of mentions
«They removed the owners' chat from the app on unclear and unexplained grounds, the app has become outdated»
- ✗Requests close automatically without ability to respond, errors when creating requests15% of mentions
«Requests hang first in 'In progress' status, then close by themselves!! I don't even have time to respond»
- ✗Issues with voting access, Face ID login errors10% of mentions
«The app won't let me, as an apartment owner, vote for major repairs. It says I don't have sufficient rights»
- ✗App freezes, slow video loading from video doorbell8% of mentions
«Freezes, takes forever to load doorbell camera footage on the phone!»
- ✗Unable to attach photos to requests through the app5% of mentions
«Why is it impossible to attach a photo when creating a request?»
What people praise
- ★Electronic owner meetings are convenient and efficient
«Electronic owner meetings are great. It was about time to switch them to digital»
- ★Convenient door intercom control and barrier gate management from phone
«Convenient to use the barrier gate. Separate respect to the support team operators»
- ★Convenience of having all features in one app
«Everything you need to manage your home in one place!»
- ★Simple meter reading submission and utility bill payment
«You can submit meter readings and chat with neighbors in the chat»
- ★Visibility of building issues and management company communication in one place
«You can report a problem, message the manager, and see other issues»