МТС Optimus: запись звонков
★ 4.7What it actually doesAn MTS subscriber app that automatically records mobile calls, transcribes them to text, creates brief summaries using AI, and enables mini-CRM functionality with customer history and task management.
Actually does
- ✓Audio recorder95% of reviews
- ✓Speech-to-text85% of reviews
- ✓AI assistant70% of reviews
- ✓CRM50% of reviews
- ✓Task management40% of reviews
- ✓Multi-account55% of reviews
- ✓Subscription25% of reviews
- ✓Document Management65% of reviews
- ✓Call Recording
Claimed, but not confirmed by reviews
- ⚠File sharing
- ⚠End-to-end encryption
- ⚠Web app
Common complaints
- ✗Important recordings may not be saved10% of mentions
«Once an important interview just didn't save. The call log showed: "no audio".»
- ✗App freezes and takes a long time to process recordings15% of mentions
«Processing a call recording can take days. The recording will be unavailable, and the transcript won't be available either.»
- ✗App doesn't open after registration5% of mentions
«After registration, when opening the app, the screen just shows the logo and nothing happens»
- ✗Poor support service, no phone line12% of mentions
«There's no dedicated phone support, even though it's very important at the startup stage. Support says the problem resolution time is up to a month.»
- ✗Connection and number recognition issues8% of mentions
«When calling, I got back the message "number does not exist or was dialed incorrectly"»
What people praise
- ★Powerful and accurate AI summary (Summary/Main Points)
«Summary is fantastic! Captures the really key points. Structures them into bullets and subheadings. The Main Points section in conversations is awesome.»
- ★Excellent audio quality in recordings
«Excellent audio recording quality. Everything is clear and intelligible, even when I speak outside.»
- ★Useful for sales, negotiations, interviews
«As a salesman, I give it a solid five stars. Convenient for entrepreneurs. As a realtor, I can't imagine life without it.»
- ★Accurate transcription, recognizes terminology
«Transcriptions are very accurate. Even recognizes terminology correctly.»
- ★Saves time on documenting conversations
«Finally, no need to write by hand during calls. Talk, and a minute later everything is already in text. Super convenient!»