ЖКХ: Личный кабинет
★ 4.0What it actually doesAn app for managing residential utility accounts: paying utility bills, submitting meter readings, and submitting requests to the dispatch center. The full version requires property management company integration; the basic version is available to all users with manual entry of account details.
Actually does
- ✓История квитанций и начислений30% of reviews
- ✓Push Notifications10% of reviews
- ✓Recurring payments(bonus)10% of reviews
- ✓QR scanner20% of reviews
- ✓Bill Payment60% of reviews
- ✓Meter reading submission40% of reviews
Claimed, but not confirmed by reviews
- ⚠Подача заявок в диспетчерскую
- ⚠Заявки на пропуск для гостей и автомобилей
- ⚠Messaging
- ⚠Каталог дополнительных платных услуг УК
- ⚠Информация об УК/ТСЖ
- ⚠RSS / News
- ⚠Multi-account
Common complaints
- ✗Frequent 'no internet connection' errors without apparent reason27% of mentions
«App won't open, says there's no internet. But I have internet, VPN is off, and other apps work fine.»
- ✗Delay in payment information updates (weeks, months)17% of mentions
«Payment amounts update 2-3 weeks after payment»
- ✗Submit meter reading button inactive or not working13% of mentions
«Can't submit meter readings for the second month, button is not active»
- ✗QR code from invoice doesn't scan or add to app13% of mentions
«I scan the QR code from the invoice and nothing happens. No error appears.»
- ✗Unexpected commission when paying via mobile payments (СПБ, СберПэй)10% of mentions
«Not yet, but there's a commission when paying the invoice through СПБ and СберПэй from the app»
What people praise
- ★Ability to submit meter readings online
«Star for submitting readings»
- ★Basic version available without registration with management company