Интерсвязь. Умный город

★ 4.9
AndroidGoogle Play

What it actually doesAn app for managing smart home and city services: video intercom, building access, utilities payment, TV channels and Wi-Fi viewing, but with serious stability issues in video calls and door unlock functionality.

35%Marketing ≈ reality15%Stability98%Live project

Actually does

  • ✓Video calls35% of reviews
  • ✓Открытие подъездных дверей по сети40% of reviews
  • ✓Video streaming8% of reviews
  • ✓Customer Support20% of reviews
  • ✓Video player12% of reviews
  • ✓Widgets(bonus)6% of reviews

Claimed, but not confirmed by reviews

  • ⚠P2P payments
  • ⚠Управление подключением Wi-Fi по городу
  • ⚠Parental Controls
  • ⚠Expense Tracking
  • ⚠Поиск свободных мест на умных парковках
  • ⚠Трансляции с камер перекрёстков и улиц

Common complaints

  • ✗Video calls from intercom often don't come through, even when app is open32% of mentions

    «Calls from the intercom don't come through to the phone via the app at all... it's not working now, no calls and even test calls don't go through»

  • ✗Door opening function often doesn't work (50-90% failure rate)28% of mentions

    «The door opening button doesn't work 90% of the time»

  • ✗Support service doesn't resolve issues, endless back-and-forth without results22% of mentions

    «Constantly not working, endless correspondence with support service and lack of action on their part»

  • ✗App freezes, hangs, unresponsive to taps18% of mentions

    «The app hangs, I wanted to subscribe to a service for 150 rubles a month, it says to select at least one of the suggested options, but how can I select anything if nothing responds to taps?»

  • ✗Poor audio quality from doorbell camera, frequently cuts out10% of mentions

    «The audio from doorbell video is poor, almost inaudible»

What people praise

  • ★Convenience of opening door from smartphone (when it works)

    «It got better 👍 after they brought back the ability to open the door from the smartphone screen 📱»

  • ★Overall convenience, single app for intercom and services

    «I've been using Intersviaz smart home for a long time. Thank you for creating this app»

  • ★Stability during active connection

    «Excellent app... high quality. Fast. Professional»

  • ★Clear interface

    «Excellent app: everything is clear to me»

  • ★Watching TV channels in the app

Where to install

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