Tunduk
★ 4.4What it actually doesAn application for accessing government e-services of the Kyrgyz Republic with support for login/password authentication and digital signature, but has significant technical issues with registration, stability, and support.
Actually does
- ✓Biometric Authentication(bonus)6% of reviews
- ✓Two-factor auth(bonus)8% of reviews
- ✓Document Management12% of reviews
- ✓Государственные услуги30% of reviews
- ✓Регистрация/оформление транспорта20% of reviews
- ✓Оформление страховок (ОСАГО)(bonus)4% of reviews
- ✓Оформление паспортов и виз(bonus)8% of reviews
- ✓Russian localization(bonus)4% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Digital Signature
Common complaints
- ✗Support service does not respond to calls and emails18% of mentions
«Is there even a support service? I've been calling for two days — no one answers»
- ✗Money charged but service not provided (vehicle insurance, registration)8% of mentions
«I completed a vehicle insurance policy, money was taken from the account and there's a notification about online submission. BUT the insurance document didn't appear anywhere»
- ✗Unable to complete registration, errors when uploading photo16% of mentions
«Face photo not accepted during registration... I CAN'T REGISTER»
- ✗App hangs, freezes, crashes during use14% of mentions
«Always freezing, glitching... the app looks like it was made by a schoolkid 20 years ago»
- ✗Frequent errors and error codes when performing operations10% of mentions
«constantly getting errors»
What people praise
- ★Convenience and ease of use
«Everything in one place, very convenient»
- ★Centralized access to government services
«good, okay, cool (positive app ratings)»
- ★When it works, functionality performs as expected
«Seems like everything started working well»