Vanilla - платежи через ЮМани
★ 4.8What it actually doesMobile payment app for making purchases, transferring money, earning cashback points and managing a virtual Mir card, but frequently blocks transactions without explanation, creating serious problems with access to funds.
Actually does
- ✓Customer Support(bonus)25% of reviews
- ✓P2P payments35% of reviews
- ✓Виртуальный кошелёк40% of reviews
- ✓Бесконтактная оплата смартфоном20% of reviews
- ✓Система выявления мошенничества(bonus)25% of reviews
- ✓Блокировка операций (может быть избыточной)(bonus)30% of reviews
- ✓Ad-free(bonus)5% of reviews
- ✓Virtual Card15% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Loyalty cards
- ⚠Пополнение счёта сотовых операторов
- ⚠Cashback and Rewards
- ⚠Utility Payments
Common complaints
- ✗Account frozen and transactions blocked without explanation35% of mentions
«my money is frozen pending review... I can't even withdraw money to my card from any bank. They say I need to wait up to 15!!!! business days!!!»
- ✗False fraud detection system alerts25% of mentions
«A gift... the bank terminated the contract. What nonsense, why do we even need a bank then?»
- ✗Slow and unresponsive customer support20% of mentions
«Can't call! Only by email and only on business days they respond.»
- ✗Issues with withdrawing money to bank cards15% of mentions
«Can't transfer, can't withdraw, requests are ignored»
- ✗Low cashback limit and unclear conditions10% of mentions
«What kind of cash, what's this 3500₽ limit»
What people praise
- ★Simple and convenient to use
«Everything is very easy and simple»
- ★Payment method for PMR and other regions
«I live in PMR, and this is the only way to pay for various services»
- ★Pleasant wallet design and functionality
«excellent wallet, I absolutely love it»
- ★Well-functioning basic payment features
«everything works, especially the support»
- ★Fast virtual card issuance
«Issued instantly, no passport or manager meetings required»