Алтайэнергосбыт Онлайн
★ 2.5What it actually doesMobile app for paying utilities and submitting meter readings from Altayenergosbyт. Frequently experiences critical stability issues including login failures, meter submission errors, and payment disruptions.
Actually does
- ✓Meter reading submission45% of reviews
- ✓Bill Payment35% of reviews
- ✓Receipt generation15% of reviews
- ✓Multiple Payment Methods(bonus)25% of reviews
- ✓Two-factor auth(bonus)30% of reviews
- ✓Payment Tracking10% of reviews
- ✓Оплата без комиссии10% of reviews
- ✓Available in Russia100% of reviews
Common complaints
- ✗App won't launch or doesn't open at all25% of mentions
«The app doesn't open at all on my phone.... Couldn't launch it»
- ✗SMS codes not received during login/registration20% of mentions
«Can't even log into the app, it asks for a phone number but the SMS code doesn't come»
- ✗Cannot submit meter readings (form errors, account not found)40% of mentions
«I haven't been able to submit meter readings through the app for two months. The readings don't go through. It only finds water, but doesn't find electricity, waste and other utilities by account number»
- ✗Incorrect meter reading display (errors in previous/current values)15% of mentions
«A message appears saying all fields are empty (null) even though all fields are filled. The readings exceed the previous ones by a lot»
- ✗Limited payment methods, forced redirect to a specific bank15% of mentions
«I click pay via СБП, it opens a page with a QR code... When I click СБП there's no choice of banks! Only Halva/Sovkombank!»
What people praise
- ★Payment without commission via СБП
«Payment via СБП without commission, electronic receipt, excellent»
- ★Convenient electronic receipt retrieval
«I submit readings, download the receipt, pay through the app, all good»
- ★Fast SMS code delivery (when it works)
«SMS arrived quickly. Paid without problems via SPB»
- ★Convenient to use when the app works
«Finally a convenient app»
- ★Developers quickly fix critical bugs
«Thank you for fixing the app errors so quickly, everything works great»