WB Банк
★ 4.3What it actually doesWB Bank is an app for account management, opening deposits, paying utilities, and making transfers, but it frequently experiences instability: numerous complaints about freezing, login failures, and functionality issues, although some users are satisfied with its basic features.
Actually does
- ✓Banking30% of reviews
- ✓Управление счётом15% of reviews
- ✓Recurring payments13% of reviews
- ✓P2P payments7% of reviews
- ✓Cashback and Rewards7% of reviews
- ✓Crypto wallet(bonus)17% of reviews
- ✓Biometric Authentication(bonus)20% of reviews
Common complaints
- ✗App hangs on infinite loading, won't open at all23% of mentions
«It's been stuck on endless loading since release, and it still is; The app simply won't open; Non-working app - after entering the code it just spins endlessly»
- ✗Cannot log in to the app, authentication not working13% of mentions
«Can't log into the bank. It's all pretty sad; Can't use your card; What can you think of an app where you can't register»
- ✗Wallet gets blocked without reason, cannot unlock, cannot update data10% of mentions
«They just blocked the wallet; WB wallet can't be unlocked, there's no function to update passport data»
- ✗Inconvenient interface, cluttered with unnecessary images and offers, structure not visible7% of mentions
«Very inconvenient app. Cluttered with unnecessary images and offers. Can't see the accumulation structure right away»
- ✗Irresponsible and ineffective customer support7% of mentions
«WB support is the worst both in the marketplace and in the bank; App won't open. Support is useless»
What people praise
- ★Good cashback to card
«I like the cashback 💵»
- ★Fast transfers between banks
«Transfers work quickly and smoothly»
- ★Cash withdrawal without commission at Sberbank
«I withdraw cash at Sberbank without commission»
- ★Stable app performance on startup
«nothing glitches 👍»
- ★Convenience and clarity of working features
«Good app, convenient to use; Everything is clear and accessible»