Эксперо: поиск лекарств и аптек в твоем городе
★ 4.2What it actually doesAn app for searching medications and pharmacies in Russian cities with price comparison, order placement, and medication availability checking features, but with frequent stability issues and discrepancies between product listings and actual availability.
Actually does
- ✓Pharmacy90% of reviews
- ✓Price comparison60% of reviews
- ✓Order Management70% of reviews
- ✓Поиск препаратов по названию и активным веществам50% of reviews
- ✓Cashback and Rewards20% of reviews
- ✓Available in Russia95% of reviews
Claimed, but not confirmed by reviews
- ⚠Проверка наличия препаратов в аптеках
Common complaints
- ✗Product card information doesn't match actual availability or quality15% of mentions
«The product card doesn't match what you actually get at the pharmacy!!! We ordered glucose meter strips for one model, but the pharmacy gave us strips for a different model!!!»
- ✗Critical errors and app freezing20% of mentions
«When minimizing, the app freezes completely; The app doesn't work correctly, the order page won't open»
- ✗Frequent order cancellations and fulfillment issues20% of mentions
«I place an order - it gets cancelled, not available at the pharmacy... at the third pharmacy - cancelled again, at the fourth - cancelled again»
- ✗Ineffective support and lack of conflict resolution15% of mentions
«The app support will say that return policies are regulated by the pharmacy chain; support didn't resolve the issue»
- ✗Slow loading or missing content loading15% of mentions
«Everything loads slowly or doesn't load at all; after the update the search bar doesn't input letters and keeps trying to refresh»
What people praise
- ★Help finding rare and hard-to-find medications
«Very helpful when I need to quickly find a rare medication; I use the app when I need to buy rare medications»
- ★Convenient and intuitive medication search
«The app works well for searching medications in an unfamiliar area; All key features are where you expect them to be; everything here is clear — large text, searches by name»
- ★Money savings through price comparison and discounts
«Discounts, cheaper medications; often helps me find the medication I need at a lower price; saved time and money»
- ★Useful features (pharmacy hours filter, reorder, cashback)
«I liked the ability to choose a pharmacy with the working hours I need; It's convenient that I can quickly repeat my last order; cashback comes regularly»
- ★Stable and reliable functioning overall
«I've been using the app for a while now. It works stably, everything is clear; Very convenient and essential app»