POLARIS IQ Home
★ 4.7What it actually doesAn app for managing Polaris IQ Home devices (robot vacuums, kettles, coffee makers, multicookers, etc.), but with serious issues: frequent crashes, loss of features after updates, and unsynchronized functionality between iOS and Android versions, particularly regarding maps and cleaning zones.
Actually does
- ✓Smart home control85% of reviews
- ✓Управление роботом-пылесосом (режимы, расписание, зоны)80% of reviews
- ✓Alice skills(bonus)25% of reviews
- ✓Мониторинг состояния устройств (температура, уровень заполнения, ошибки)40% of reviews
- ✓Customer Support15% of reviews
- ✓Настройка параметров кофемашины (состав, объём, температура)10% of reviews
- ✓Отслеживание данных с напольных весов и графики10% of reviews
- ✓Управление режимами мультиварки с параметрами5% of reviews
Claimed, but not confirmed by reviews
- ⚠Уборка отдельных комнат и виртуальные стены
- ⚠Создание и сохранение карт помещения
- ⚠iOS widgets
- ⚠Управление водонагревателем
Common complaints
- ✗Significant difference in functionality between iOS and Android versions50% of mentions
«The app differs significantly in functionality from the Android version. The main issue lies in maps — on Android this feature works flawlessly... but on the iPhone app these functions simply don't exist.»
- ✗Floor maps not saved, reset randomly, flip orientation unexpectedly40% of mentions
«The map creates fine, but during the next auto cleaning it disappears and flips in a random direction, and all configured zones get reset too.»
- ✗Unable to select cleaning zone - constantly resets and doesn't save35% of mentions
«When spot cleaning mode is enabled, I can't select a specific room, the mode keeps resetting.»
- ✗App crashes frequently, shows "Oops" error, requires reopening30% of mentions
«The app only handles one action max, then the "oops" error appears. I have to close and reopen the app.»
- ✗Virtual walls feature removed from iOS app25% of mentions
«Why was the map removed from the vacuum section in the app? The vacuum just crashes into obstacles and goes where the virtual wall should be!!!!»
What people praise
- ★Support for wide range of Polaris IQ Home devices
- ★Yandex Alice integration works (when properly configured)
«Three stars because after two days I finally managed to get control through Alice.»
- ★App displays detailed device error messages
- ★Idea of cleaning by individual rooms is good, but implementation doesn't work
«It would be very convenient if in future updates there was a feature to clean individual rooms.»