POLARIS IQ Home

★ 4.5
AndroidGoogle PlayRuStore

What it actually doesAn app for remote control of POLARIS IQ Home devices (vacuums, kettles, multicookers, scales and other appliances) from a smartphone, Wear OS watch and Android TV, though it frequently has connection, stability and robotic vacuum mapping issues.

35%Marketing ≈ reality25%Stability90%Live project

Actually does

  • ✓Smart home control80% of reviews
  • ✓Weight tracking12% of reviews
  • ✓Alice skills(bonus)10% of reviews
  • ✓Customer Support12% of reviews
  • ✓Multi-account(bonus)4% of reviews
  • ✓Конфигурация и подключение устройств по Wi-Fi(bonus)24% of reviews

Claimed, but not confirmed by reviews

  • ⚠Wear OS support
  • ⚠Управление с Android TV

Common complaints

  • ✗Unable to connect devices via Wi-Fi (endless configuration, timeout)24% of mentions

    «The Polaris kettle doesn't complete configuration. And I'm not in the middle of nowhere, I'm in the city. I have connection everywhere.»

  • ✗No real-time robot vacuum route map, buttons not working12% of mentions

    «First time I see software for a robot without a real-time robot route map... Many buttons in the software simply don't work»

  • ✗Scales constantly not detected by app, requires multiple retry attempts12% of mentions

    «I weigh myself 10 times because the app constantly doesn't detect the scales»

  • ✗App crashes, freezes, does not respond16% of mentions

    «Sometimes the app doesn't even load instantly and throws me out, then writes that the app is not responding»

  • ✗Support service inactive, does not respond to questions or provides repetitive advice12% of mentions

    «Been struggling with support for an hour trying to connect a kettle! No results whatsoever»

What people praise

  • ★Convenient device control from phone

    «Works, very convenient to use»

  • ★Ability to control multiple devices (vacuum cleaner, kettle, multicooker)

    «I control the kettle and humidifier well»

  • ★POLARIS appliances are good quality (works well, cleans well)

    «Excellent helper. Thank you so much»

  • ★Sometimes fast and smooth connection during initial setup

    «On first connection, everything went quickly and smoothly»

Where to install

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