Urent: e-scooter rental

Actually does

• ✓Grocery delivery
• ✓Ride-sharing95% of reviews
• ✓Offline maps70% of reviews
• ✓QR scanner30% of reviews
• ✓Subscription15% of reviews
• ✓Customer Support40% of reviews
• ✓Регистрация по номеру телефона5% of reviews
• ✓Two-factor auth20% of reviews
• ✓Location Tracking(bonus)60% of reviews

Claimed, but not confirmed by reviews

• ⚠Multi-account
• ⚠Бронирование и режим ожидания

Common complaints

• ✗Constant GPS failures, unable to complete ride45% of mentions

  «scooters constantly teleport by GPS and because of this rides are impossible to complete, displays go dark and the ride can stop at any moment»

• ✗Most scooters are broken (no brakes, no motor, depleted battery)40% of mentions

  «A fully functional scooter shows up once in five scooters at best. Half of them have no motor power, brakes, gas, bell, or stand»

• ✗Ineffective customer support (long wait times, denies refunds)35% of mentions

  «15 minutes standing and talking to a bot, then another 15 minutes waiting for an operator, and you've already spent your time and 300+ rubles»

• ✗Hidden charges and automatic subscription enrollment without consent25% of mentions

  «The way the app is set up for renting scooters, I accidentally subscribed to some subscription. It activated without additional confirmation»

• ✗Minimal parking availability, strict parking zone restrictions30% of mentions

  «They removed half of the parking spots that were there last year. Not everywhere other scooters are parked can you park yours»

What people praise

• ★Intuitive interface and ease of use

  «Normal app, works fine, never crashed, convenient to rent scooters»

• ★Wide selection of scooters and availability across different cities

  «Huge selection of scooters throughout Russia»

• ★Well-thought-out system overall (compared to competitors)

  «The most well-thought-out system designed for people and scooters at Yourent»

Where to install