eGov mobile
★ 4.7What it actually doesMobile app for accessing Kazakhstan government services through electronic signature, with biometric authentication and auto-fill of personal account data.
Actually does
- ✓Digital Signature15% of reviews
- ✓Customer Support40% of reviews
- ✓Available in Russia98% of reviews
- ✓Видеопроверка / видеоидентификация(bonus)6% of reviews
Claimed, but not confirmed by reviews
- ⚠Biometric Authentication
- ⚠Two-factor auth
- ⚠Autofill
Common complaints
- ✗Crashes when issuing / using digital signature6% of mentions
«when trying to issue a digital signature, the eGov mobile app crashes again»
- ✗Video verification not working, rejects data6% of mentions
«can't pass video verification for weeks, it works fine in all other banks but this one won't accept it»
- ✗App hangs and won't open4% of mentions
«app hangs and won't open»
- ✗Complex and inconvenient interface4% of mentions
«the app has become very inconvenient. Poorly developed! Very hard to find anything.»
- ✗Authorization errors (Error 301)2% of mentions
«Got Error 301 during authorization»
What people praise
- ★Fast processing of government services
«5 minutes and everything is ready, it's just wonderful / thanks for the speed»
- ★Convenient and simple app for accessing services
«Very convenient and useful eGov app / helpful and convenient app»
- ★Overall user satisfaction
«Well done / Thank you / Great»
- ★Can access services without leaving home
«you can get everything without leaving home»
- ★High quality execution
«Excellent work executed / Everything is good, fast, high quality»