«РЖД Пассажирам»: билеты на поезд
★ 4.4What it actually doesWith the official ОАО «РЖД» application, you can purchase tickets for long-distance and suburban trains without markup.
Actually does
- ✓Flight search
- ✓Appointment Booking & Scheduling95% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Loyalty Program(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Электронные билеты без распечатки
- ⚠Информация об опозданиях поездов
- ⚠Информация об услугах на вокзалах
Common complaints
- ✗App works very slowly, often freezes and crashes50% of mentions
«App works with giant lag. Loads every other time!!! Terrible app!!!!»
- ✗Unable to register and sign into account45% of mentions
«Registration in the app doesn't work! Password reset sends an email, but then says the user with this email doesn't exist!»
- ✗Errors during ticket booking and purchase40% of mentions
«Every ticket purchase through this app is another round of stress. During checkout it will complain about the internet, it won't load, it will say you have a VPN enabled»
- ✗Payment and card binding issues20% of mentions
«Tried through SBP. Says 'Need Sber app', but won't let me go into Sber. Didn't buy the ticket, nerves shot.»
- ✗No data synchronization between app and website15% of mentions
«When installing the app, you have to re-enter the data for ALL passengers, there's no account sync. This is a basic feature that any decent app has.»
What people praise
- ★Ability to book tickets from remote locations
«Booking tickets from remote locations, ticket verification, bonuses.»
- ★Bonus and discount system
«Bonuses.»
- ★QR code ticket verification
«Ticket verification.»