Мой Мосэнергосбыт
★ 2.5What it actually doesApplication for managing electricity, utilities and waste management accounts in Moscow and Moscow Region — allows submitting meter readings, paying bills and tracking balance, but frequently suffers from crashes, freezes and feature unavailability.
Actually does
- ✓Управление коммунальными счетами40% of reviews
- ✓Отслеживание баланса по счету10% of reviews
- ✓Biometric Authentication10% of reviews
- ✓Bill Payment25% of reviews
- ✓Meter reading submission30% of reviews
Claimed, but not confirmed by reviews
- ⚠Заказ и оплата услуг
- ⚠Push Notifications
- ⚠Multi-account
Common complaints
- ✗Constant app crashes and exits45% of mentions
«The app launches after a few attempts, but when trying to go to My Applications, it just closes»
- ✗Inability to log in or frequent account logouts35% of mentions
«The app won't open – error: incorrect login or password. Sign-in through mos.ru and other services also doesn't work»
- ✗Freezes and severe delays during operation35% of mentions
«It's terribly sluggish, payment works every other time!»
- ✗Payment errors and issues with payment reflection20% of mentions
«After payment, it hangs for days showing as unpaid»
- ✗No bank card details saving5% of mentions
«There's no card binding, I have to enter card details every time, very inconvenient»
What people praise
- ★Convenient login via fingerprint and Face ID
«I log in without passwords, using my fingerprint»
- ★Clear and user-friendly interface
«Everything in the app is clear. I especially like the data confirmation button»
- ★Core functionality works (when the app is functioning)
«Very convenient to use, already for several years»
- ★Quick fixes for identified issues
«Fixed it promptly, thank you!»
- ★Ability to consolidate multiple accounts in one app