Whoosh
★ 4.7What it actually doesWhoosh is an e-scooter and e-bike rental app with search, booking, and payment through a mobile service. However, it suffers from geolocation issues, hidden charges, and instability.
Actually does
- ✓Ride-sharing95% of reviews
- ✓Offline maps15% of reviews
- ✓Time tracking10% of reviews
- ✓Recurring payments40% of reviews
- ✓File encryption15% of reviews
- ✓Бронирование самокатов20% of reviews
- ✓GPS Tracking5% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Messaging
- ⚠Multi-account
Common complaints
- ✗Hidden payments, auto-renewal of subscription without explicit consent35% of mentions
«unlimited plans introduced as default option. Unlimited will apply anyway, they were automatically charging me 199 rubles already»
- ✗Broken or damaged scooters (brakes, display, tires)30% of mentions
«Scooters are banged up, you're lucky if the brakes work, on a 10 km ride I had to switch scooters 2 to 7 times»
- ✗Inaccurate scooter location detection25% of mentions
«geolocation doesn't work well, it shows you a bike in one place, but it's not there, so you go around like an idiot trying to find it»
- ✗Poor support: bot doesn't solve issues, emails ignored20% of mentions
«support service through the app directs you to a raw bot, via email complete silence»
- ✗App crashes, freezes, and slow loading15% of mentions
«App opened, took 12 minutes to load and didn't load at all. The app doesn't work, it crashes constantly»
What people praise
- ★Convenient and intuitive app
«Lots of scooters around the city, the app is convenient, intuitive and fast»
- ★Large number of scooters across the city
«Lots of scooters around the city»
- ★Good service overall (when everything works)
«Very good scooter rental service, awesome»
- ★Simple rental procedure
«Sign up in two clicks, scan the QR code»
- ★Good condition of scooters (at best times)
«best scooters in terms of condition»