Delimobil: Carsharing and Rent

Actually does

• ✓Ride-sharing95% of reviews
• ✓Offline maps15% of reviews
• ✓Гибкие периоды аренды (минуты, часы, дни)20% of reviews
• ✓Топливо включено в стоимость10% of reviews
• ✓Страховка включена5% of reviews
• ✓Зоны парковки с определением платных/бесплатных70% of reviews
• ✓Система рейтинга лояльности(bonus)15% of reviews

Claimed, but not confirmed by reviews

• ⚠Межгородская аренда (одно место получения, другое завершения)
• ⚠Subscription
• ⚠Корпоративный каршеринг
• ⚠Опция выкупа автомобиля
• ⚠Visual Search

Common complaints

• ✗Unavailable or unhelpful customer support35% of mentions

  «the support just says: email us. But it doesn't help, you wait five days for a reply and even then they send template responses»

• ✗Hidden fees for paid parking zones (purple zones +350-500 rubles)40% of mentions

  «Why can't I find anywhere in the app how much I'll have to pay to end the rental in a paid zone... I only found out when it actually happened»

• ✗Unexpected fines and debts, data transfer to collection agencies20% of mentions

  «A 300 ruble debt - a great reason to get calls from debt collectors»

• ✗App instability, crashes, GPS errors, false charges25% of mentions

  «Systematic app malfunctions. After which money gets charged, for example for poor GPS signal»

• ✗Excessive verification requirements (passport, selfie) even to view rates15% of mentions

  «To just log into the app you need a passport photo, selfie and all that other stuff»

What people praise

• ★Convenient app and interface

  «convenient app»

• ★Reliable insurance coverage in case of accidents

  «The insurance works, my friend got in an accident - they didn't charge him a single kopeck»

• ★Car quality and cleanliness

  «good car, clean interior»

• ★Service is helpful for mobility

  «helps out»

• ★Reasonable prices and user-friendly rating system

  «Prices are reasonable. The rating system is fair to the user»

Where to install