Vezet — order taxis
★ 4.9What it actually doesA smartphone app for booking taxis with two pricing tiers (economy and express), real-time vehicle tracking on map, available in 470+ Russian cities. The app functions reliably but frequently suffers from incompetent drivers, unpredictable pricing, invasive ads, and support issues.
Actually does
- ✓Ride-sharing100% of reviews
- ✓Offline maps40% of reviews
- ✓Available in Russia5% of reviews
- ✓Dynamic Pricing20% of reviews
Claimed, but not confirmed by reviews
- ⚠Voice calls
- ⚠Несколько адресов в одном заказе
- ⚠Сохранение избранных адресов
- ⚠P2P payments
- ⚠Прозрачное отображение стоимости и времени ожидания
Common complaints
- ✗Drivers don't come to the specified location, stop far away (up to 20 min walk)25% of mentions
«both times the drivers stopped way too far (10 min walk to one, 20 minutes to the other)»
- ✗Price changes and increases during trip (especially in Express fare), unauthorized charges15% of mentions
«charged 100 and then 3 minutes later 133... ended up more expensive than Yandex Go»
- ✗Drivers don't answer calls and messages20% of mentions
«It's impossible to reach drivers: they don't respond to either calls or messages»
- ✗Intrusive full-screen ads, including microloans12% of mentions
«ads in the app take up the entire screen!»
- ✗Drivers in inadequate state, dirty cars, refuse rides with children15% of mentions
«drivers in unacceptable state, and about the car interior itself - I have to mention separately - disgusting»
What people praise
- ★Low prices, 2 times cheaper than competitors (Yandex, Fastena)
«Prices are 2 times lower. This is 🔥»
- ★Quick vehicle arrival, fast driver response
«Polite taxi drivers and quick arrival»
- ★Polite and kind drivers (if you happen to find a good one)
«taxi drivers are kind, prices are fair, thank you!!!»
- ★Convenient app interface (when it works)
«your app is convenient and the price is reasonable»
- ★When support responds, operators quickly find a solution
«Thanks to the operators for quickly finding a car»